Resources for living
Here to help you thrive in life.
-
Find help for life's challenges
Resources for Living is a global network of experts to support your physical, emotional, social and financial wellbeing. Whether you are looking to boost your resilience or manage life’s challenges, Resources for Living is here for you—free of charge and completely confidential.
Resources for Living is available to all Mountaineers confidentially and at no cost for you and all members of your household, including children living away from home up to age 26. Services are available 24 hours a day, 7 days a week.
-
What resources for living offers
Mountaineers can call on Resources for Living to help manage life’s moments and matters. Professional, confidential, and caring consultants help you and members of your household with mental health, financial, legal, and community resources, including:
Emotional Wellbeing Support
You can access up to 5 free counseling sessions per issue each year. You can also call 24 hours a day for in-the-moment emotional wellbeing support. Services are free to you and are available from any location, in any language. Counseling sessions available in person, via phone, as virtual visits, or chat therapy (text messaging sessions) where available. Support is available for a wide range of issues such as:
Resilience
Anxiety
Relationship support
Stress management
Grief and loss
Depression
Substance misuse and more
We can also help you find the best option for continued care.
Legal and Financial Services
If you are faced with legal or financial challenges, Resources for Living can refer you to a local expert for help. Common requests include:
Consumer rights
Matrimonial law
Housing and rental agreements
Civil litigation
Wills and probate
Credit, debt and budgeting
Taxation
Mortgages and insurance
Retirement
Preventing or recovering from identity theft
Referrals will take into account both government and private resources available in your location.
Daily Life Assistance
Competing day-to-day needs can make it tough to know where to start. Resources for Living can help you find resources for:
Child care
Care for older adults
Caregiver support
Pet care
Relocation support
Support and interest groups
Community resources/ basic needs
Online Resources
Your member website offers a full range of tools and resources to help with emotional wellbeing, work/life balance and more. Visit go.rfl.com/IRM to explore:
Articles and self assessments
Resources for global current events
Video resources
Live chat with Resources for Living
Live and recorded webinars
Visit your member website to find video resources, podcasts, articles, assessments, webinars, and more.
Additional Services
Digital self-paced support: You have access to digital cognitive behavioral therapy tools, mindfulness resources, and online tools to help manage depression, anxiety, stress, substance misuse and more.
Proactive placement: Don’t wait weeks for an appointment. Resources for Living can help you find a local provider and schedule the earliest available appointment within 3–5 business days for routine visits and 1–2 business days for urgent visits.
Sense of Belonging
At Iron Mountain, every Mountaineer should feel a sense of belonging wherever you are in life’s journey. That’s why Resources for Living offers:
Accessibility features: Access services online, by mobile device, phone or face-to-face.
Clinician diversity: Our network includes counselors from diverse communities to support members from all backgrounds.
-
Get started
You can connect with a care partner online 24/7 through the live chat feature on the Resources for Living member website. Ask questions, get access to counseling sessions, resources and more. Click here to see the Resources for Living contact directory.
-
Contacts
Resources for Living
Employee Assistance Programme (EAP)
Resources for Living contact directory
Username: Iron Mountain
Password: Mountaineer